All Systems Operational

Updated a few seconds ago

0

Active Incidents

0

Active Maintenances

0

Upcoming Maintenances

India - Agent Portal




Operational

India - Admin Portal




Operational

India - Respective location PRI/SIP Trunk




Operational

India - Bangalore WebRTC




Operational

India - Mumbai WebRTC




Operational

India - Delhi WebRTC




Operational

India - Ahmedabad WebRTC




Operational

International - Agent Portal




Operational

International - Admin Portal




Operational

International - Respective location PRI/SIP Trunk




Operational

International - Respective location WebRTC




Operational

India - CALite




Operational

Sprint Release




Operational

Locations

For customer support, please chat with us on WhatsApp at https://wa.me/1800123150150. For product documentation, visit https://docs.ozonetel.com/.

History (Last 7 days)

Delhi location TATA SIP trunk is down || 11695*****Service Disruption

Incident Status

Service Disruption


Components

India - Respective location PRI/SIP Trunk


Locations

CXHUB - India



October 4, 2026 12:13AM IST
October 3, 2026 6:43PM UTC
RESOLVED

Telco Name: TATA, Location: Delhi The SIP Trunk is restored, and calls are connecting for the DID series:11695***** Thank you for your cooperation.

September 30, 2026 1:32PM IST
September 30, 2026 8:02AM UTC
IDENTIFIED

Telco Name: TATA, Location: Delhi The SIP Trunk is currently down, impacting the DID series: 11695***** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Ozonetel Planned Maintenance Notification – SSL Certificate Update on WebRTC Servers & SBCsPlanned Maintenance

Description

Dear Customer, This is to inform you of a planned maintenance activity to update the SSL certificates across all WebRTC Servers and Session Border Controllers (SBCs) across India. Activity: SSL Certificate Update Date & Time: 02:00 AM to 03:00 AM IST on 2nd October 2026 (Night of 1st October 2026) Scope: All WebRTC Servers and SBCs across India Expected Service Impact: During the SSL certificate update activity, the WebSocket service port will be restarted. As a result, existing active calls may get disconnected. SIP registrations will be automatically restored once the service is back online. Estimated Service Interruption: Less than 5 minutes We will take all necessary precautions to minimize the impact and complete the activity within the planned maintenance window. We appreciate your cooperation and understanding. Regards, Ozonetel Support Centre Call/Whatsapp: 1800 123 150150


Components

India - Bangalore WebRTC, India - Mumbai WebRTC, India - Delhi WebRTC


Locations

CXHUB - India


Schedule

October 2, 2026 2:00AM - October 2, 2026 3:00AM IST
October 1, 2026 8:30PM - October 1, 2026 9:30PM UTC


October 2, 2026 3:00AM IST
October 1, 2026 9:30PM UTC
UPDATE

Dear Customer, This is to inform you that the planned maintenance activity to update the SSL certificates across all WebRTC Servers and Session Border Controllers (SBCs) across India has been successfully completed. All services are now operating normally. We appreciate your cooperation and understanding during this maintenance window. Should you experience any issues following this activity, please feel free to reach out to our support team for assistance. Regards, Ozonetel Support Centre Call/WhatsApp: 1800 123 150150

October 2, 2026 2:00AM IST
October 1, 2026 8:30PM UTC
UPDATE

Dear Customer, This is to inform you that the planned maintenance activity to update the SSL certificates across all WebRTC Servers and Session Border Controllers (SBCs) across India has commenced. Activity: SSL Certificate Update Date & Time: 02:00 AM to 03:00 AM IST on 2nd October 2026 (Night of 1st October 2026) Scope: All WebRTC Servers and SBCs across India Expected Service Impact: As part of the SSL certificate update activity, the WebSocket service port will be restarted. During this brief period, active calls may get disconnected, and SIP registrations will automatically re-register once the service is restored. Estimated Service Interruption: Less than 5 minutes We are taking all necessary precautions to minimize the impact and complete the activity within the planned maintenance window. We appreciate your cooperation and understanding. Regards, Ozonetel Support Centre Call/WhatsApp: 1800 123 150150