All Systems Operational

Updated a few seconds ago

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Active Incidents

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Active Maintenances

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Upcoming Maintenances

India - Agent Portal




Operational

India - Admin Portal




Operational

India - Dashboard Portal




Operational

India - Report Portal




Operational

India - Respective location PRI/SIP Trunk




Operational

India - Bangalore WebRTC




Operational

India - Mumbai WebRTC




Operational

India - Delhi WebRTC




Operational

India - Ahmedabad WebRTC




Operational

India - CALite




Operational

International - Agent Portal




Operational

International - Admin Portal




Operational

International - Dashboard Portal




Operational

International - Report Portal




Operational

International - Respective location PRI/SIP Trunk




Operational

International - Respective location WebRTC




Operational

Sprint Release




Operational

Locations

For customer support, please chat with us on WhatsApp at https://wa.me/1800123150150. For product documentation, visit https://docs.ozonetel.com/.

History (Last 7 days)

Notification II Mumbai Location Vodafone SIP trunk is down || 2250645600Operational

Incident Status

Operational


Components

India - Agent Portal, India - Admin Portal


Locations

CXHUB - India



March 28, 2026 12:01PM IST
March 28, 2026 6:31AM UTC
RESOLVED

Telco Name: Vodafone, Location: Mumbai The SIP Trunk is currently restored, the DID series: 91225064***,912250650***.

March 28, 2026 9:06AM IST
March 28, 2026 3:36AM UTC
IDENTIFIED

Telco Name: Vodafone, Location: Mumbai The SIP Trunk is still down, impacting the DID series: 91225064***,912250650***. To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. ETR: 6 Hours. Thank you for your cooperation.

March 27, 2026 12:11PM IST
March 27, 2026 6:41AM UTC
IDENTIFIED

Telco Name: Vodafone, Location: Mumbai The SIP Trunk is currently down, impacting the DID series: 91225064***,912250650***. To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. ETR: 3 Hours. Thank you for your cooperation.
Notification II Bangalore Vodafone SIP trunk DownDegraded Performance

Incident Status

Degraded Performance


Components

India - Respective location PRI/SIP Trunk


Locations

CXHUB - India



March 28, 2026 9:04AM IST
March 28, 2026 3:34AM UTC
RESOLVED

Telco Name: Vodafone, Location: Bangalore. The SIP Trunk is Restored, impacting the DID series: 91807132****.

March 28, 2026 8:59AM IST
March 28, 2026 3:29AM UTC
IDENTIFIED

Telco Name: Vodafone, Location: Bangalore. The SIP Trunk is still down, impacting the DID series: 91807132****. To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. ETR: 6 hours.

May 23, 2025 10:25AM IST
May 23, 2025 4:55AM UTC
RESOLVED

The Vodafone SIP trunk issue has been resolved, and calls are connecting fine.

May 23, 2025 10:06AM IST
May 23, 2025 4:36AM UTC
INVESTIGATING

Telco Name: Vodafone, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 91807132****. To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. ETR: 4 hours. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Notification II Inbound and Outbound Connectivity Issue || BangaloreService Disruption

Incident Status

Service Disruption


Components

India - Respective location PRI/SIP Trunk


Locations

CXHUB - India



March 25, 2026 5:19PM IST
March 25, 2026 11:49AM UTC
RESOLVED

Telco Name: Airtel, Location: Bangalore. Bangalore Airtel trunk || 918042****, 918046**** & 918045**** are restored. Thank you for your continued support.

March 25, 2026 4:34PM IST
March 25, 2026 11:04AM UTC
INVESTIGATING

Telco Name: Airtel, Location: Bangalore We are observing inbound and outbound call connectivity issues with the Bangalore Airtel trunk. || 918042****, 918046**** & 918045**** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. ETR: 3 hours We will provide further updates as needed. If you are not using this DID series, please disregard this message. We appreciate your cooperation.

March 25, 2026 4:06PM IST
March 25, 2026 10:36AM UTC
INVESTIGATING

Telco Name: Airtel, Location: Bangalore We are observing inbound and outbound call connectivity issues with the Bangalore Airtel trunk. || 918046**** & 918045**** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. We appreciate your cooperation.

March 25, 2026 3:55PM IST
March 25, 2026 10:25AM UTC
INVESTIGATING

Telco Name: Airtel, Location: Bangalore We are observing inbound and outbound call connectivity issues with Bangalore Airtel trunk. || 918046**** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.