Active Incident

Updated a few seconds ago

2

Active Incidents

0

Active Maintenances

0

Upcoming Maintenances

India - Admin Portal Degraded PerformanceOperational

Incident Status

Operational

Components

India - Admin Portal

Locations

CXHUB - India


April 2, 2025 1:54PM IST
April 2, 2025 8:24AM UTC
[Monitoring] Dear Customer, The Admin Portal issue is now resolved.

April 2, 2025 1:23PM IST
April 2, 2025 7:53AM UTC
[Investigating] Currently, we are experiencing slow response/intermittent network issues while accessing the Admin Portal https://cloudagent.ozonetel.com/login The tentative ETR is 30 Minutes.
India - Agent Portal Degraded PerformanceOperational

Incident Status

Operational

Components

India - Agent Portal

Locations

CXHUB - India


April 2, 2025 1:55PM IST
April 2, 2025 8:25AM UTC
[Monitoring] Dear Customer, The Agent Portal issue is now resolved.

April 2, 2025 1:15PM IST
April 2, 2025 7:45AM UTC
[Investigating] Currently, we are experiencing slow response/intermittent network issues while accessing the Agent Portal https://agent.cloudagent.ozonetel.com/login. The tentative ETR is 30 Minutes.

India - Agent Portal




Operational

India - Admin Portal




Operational

India - Dashboard Portal




Operational

India - Report Portal




Operational

India - Respective location PRI/SIP Trunk




Operational

India - Bangalore WebRTC




Operational

India - Mumbai WebRTC




Operational

India - Delhi WebRTC




Operational

India - Ahmedabad WebRTC




Operational

India - CALite




Operational

International - Agent Portal




Operational

International - Admin Portal




Operational

International - Dashboard Portal




Operational

International - Report Portal




Operational

International - Respective location PRI/SIP Trunk




Operational

International - Respective location WebRTC




Operational

Locations

For customer support, chat with us on WhatsApp at https://wa.me/1800123150150. Check out our new Cloud Agent at https://cloudagent.ozonetel.com/. For product documentation, visit https://docs.ozonetel.com/.