Active Incident

Updated a few seconds ago

1

Active Incidents

0

Active Maintenances

1

Upcoming Maintenances

Notification II Bangalore Reliance PRIs down || +91 803005XXXXX & +91 80300XXXXXOperational

Incident Status

Operational

Components

India - Respective location PRI/SIP Trunk

Locations

CXHUB - India


February 7, 2026 4:11PM IST
February 7, 2026 10:41AM UTC
INVESTIGATING

The Bangalore Reliance PRIs are now up and running. Please continue to use the DID series: 803005XXXX & 803007XXXX.

February 7, 2026 2:22PM IST
February 7, 2026 8:52AM UTC
INVESTIGATING

Telco Name: Reliance, Location: Bangalore The PRis is currently down, impacting the DID series: +91 803005XXXXX & +91 80300XXXXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.

Scheduled Maintenance

Scheduled Database Activity – No DowntimePlanned Maintenance

Schedule

December 24, 2025 1:00AM - 1:30AM IST
December 23, 2025 7:30PM - 8:00PM UTC

Components

India - Agent Portal

Locations

CXHUB - India

Description

Dear Customer, As part of our ongoing efforts to improve service uptime and enhance scalability and performance, we have scheduled a database-level activity tonight. Please note that there will be no downtime during this process. Activity Details: 1. Addition of 1 server (Phase 2: Dedicated Replica Database for the Agent Login Authentication Service) to the replica database, which currently has 1 server in the same cluster, and will be kept under observation. 2. We have also planned to add 2 more servers on 29th Dec 2025 within the same cluster to further improve load handling and reliability. If you have any questions or need assistance, please feel free to reach out to us. Warm regards, Ozonetel Support Centre 📞 Call or WhatsApp: 1800 123 150150

India - Agent Portal




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India - Respective location PRI/SIP Trunk




Operational


India - Bangalore WebRTC




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Operational


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International - Agent Portal




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International - Admin Portal




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International - Dashboard Portal




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International - Report Portal




Operational


International - Respective location PRI/SIP Trunk




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International - Respective location WebRTC




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Sprint Release




Operational

Locations

For customer support, please chat with us on WhatsApp at https://wa.me/1800123150150. For product documentation, visit https://docs.ozonetel.com/.

History

No incidents in the last 7 days