All Systems Operational

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Active Incidents

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Active Maintenances

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Upcoming Maintenances

India - Agent Portal




Operational

India - Admin Portal




Operational

India - Respective location PRI/SIP Trunk




Operational

India - Bangalore WebRTC




Operational

India - Mumbai WebRTC




Operational

India - Delhi WebRTC




Operational

India - Ahmedabad WebRTC




Operational

International - Agent Portal




Operational

International - Admin Portal




Operational

International - Respective location PRI/SIP Trunk




Operational

International - Respective location WebRTC




Operational

India - CALite




Operational

Sprint Release




Operational

Locations

For customer support, please chat with us on WhatsApp at https://wa.me/1800123150150. For product documentation, visit https://docs.ozonetel.com/.

History (Last 7 days)

Incident Status

Service Disruption


Components

India - Respective location PRI/SIP Trunk


Locations

CXHUB - India




August 3, 2026 8:31PM IST
August 3, 2026 3:01PM UTC
RESOLVED

Telco Name:TATA, Location: Delhi The SIP Trunk is currently restored , impacted the DID series: 1165031***** Thank you for your cooperation.

August 3, 2026 5:55PM IST
August 3, 2026 12:25PM UTC
INVESTIGATING

Telco Name: Tata, Location: Delhi The SIP Trunk is currently down, impacting the DID series: 91165031XXXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.

Incident Status

Service Disruption


Components

India - Respective location PRI/SIP Trunk


Locations

CXHUB - India




August 1, 2026 4:30PM IST
August 1, 2026 11:00AM UTC
RESOLVED

TTelco Name:Vodafone, Location: Mumbai The SIP Trunk is currently restored , impacted the DID series: 22712***** Thank you for your cooperation.

July 31, 2026 8:48PM IST
July 31, 2026 3:18PM UTC
IDENTIFIED

Telco Name:Vodafone, Location: Mumbai The SIP Trunk is currently down, impacting the DID series: 22712***** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.

Incident Status

Service Disruption


Components

India - Respective location PRI/SIP Trunk


Locations

CXHUB - India




August 1, 2026 10:56AM IST
August 1, 2026 5:26AM UTC
RESOLVED

Telco Name: Vodafone, Location: Mumbai The SIP Trunk is currently restored, impacted the DID series: 22506***** Thank you for your cooperation.

July 31, 2026 7:21PM IST
July 31, 2026 1:51PM UTC
IDENTIFIED

Telco Name: Vodafone, Location: Mumbai The SIP Trunk is currently down, impacting the DID series: 22506***** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.

Incident Status

Service Disruption


Components

India - Respective location PRI/SIP Trunk


Locations

CXHUB - India




August 1, 2026 8:58AM IST
August 1, 2026 3:28AM UTC
RESOLVED

Telco Name: Jio, Location: Bangalore The SIP Trunk is got restored, impacted the DID series: 1409031XXX Thank you for your cooperation.

August 1, 2026 7:06AM IST
August 1, 2026 1:36AM UTC
IDENTIFIED

Telco Name: Jio, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 1409031XXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.

Incident Status

Service Disruption


Components

India - Respective location PRI/SIP Trunk


Locations

CXHUB - India




August 1, 2026 3:43AM IST
July 31, 2026 10:13PM UTC
RESOLVED

Telco Name: Airtel, Location: Bangalore The SIP trunks are currently stable; impacted DID series: 8046912xxx, 8044418xxx. Thank you for your cooperation.

August 1, 2026 1:34AM IST
July 31, 2026 8:04PM UTC
IDENTIFIED

Telco Name: Airtel, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 8046912xxx, 8044418xxx To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.

Incident Status

Service Disruption


Components

India - Respective location PRI/SIP Trunk


Locations

CXHUB - India




July 29, 2026 4:57AM IST
July 28, 2026 11:27PM UTC
RESOLVED

Telco Name: TATA, Location: Hyderabad The PRI is currently stable, impacted DID series: 914067337XXX Thank you for your cooperation.

July 29, 2026 3:06AM IST
July 28, 2026 9:36PM UTC
IDENTIFIED

Telco Name: TATA, Location: Hyderabad The SIP Trunk is currently down, impacting the DID series: 914067337XXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.

Incident Status

Service Disruption


Components

India - Respective location PRI/SIP Trunk


Locations

CXHUB - India




July 28, 2026 3:55AM IST
July 27, 2026 10:25PM UTC
RESOLVED

Telco Name: TATA, Location: Bangalore The PRI is currently stable, impacted DID series: 911600308XXX Thank you for your cooperation.

July 28, 2026 1:47AM IST
July 27, 2026 8:17PM UTC
IDENTIFIED

Telco Name: TATA, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 911600308XXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.

Incident Status

Service Disruption


Components

India - Respective location PRI/SIP Trunk


Locations

CXHUB - India




July 28, 2026 3:53AM IST
July 27, 2026 10:23PM UTC
RESOLVED

Telco Name: TATA, Location: Bangalore The PRI is currently stable, impacted DID series: 918065759XXX Thank you for your cooperation.

July 28, 2026 1:29AM IST
July 27, 2026 7:59PM UTC
IDENTIFIED

Telco Name: TATA, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 918065759XXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.