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Notification II Bangalore Reliance PRI is down || 80300***** & 80300*****Service Disruption

Incident Status

Service Disruption

Components

India - Respective location PRI/SIP Trunk

Locations

CXHUB - India


September 20, 2026 4:28PM IST
September 20, 2026 10:58AM UTC
IDENTIFIED

Telco Name: Reliance, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 80300***** & 80300***** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.

India - Agent Portal




Operational

India - Admin Portal




Operational

India - Respective location PRI/SIP Trunk




Service Disruption

India - Bangalore WebRTC




Operational

India - Mumbai WebRTC




Operational

India - Delhi WebRTC




Operational

India - Ahmedabad WebRTC




Operational

International - Agent Portal




Operational

International - Admin Portal




Operational

International - Respective location PRI/SIP Trunk




Operational

International - Respective location WebRTC




Operational

India - CALite




Operational

Sprint Release




Operational

Locations

For customer support, please chat with us on WhatsApp at https://wa.me/1800123150150. For product documentation, visit https://docs.ozonetel.com/.

History (Last 7 days)

Notification II Mumbai Tata MPLS links are down || 2206958584 & 2206958642 || 619600841 || 619600847Service Disruption

Incident Status

Service Disruption


Components

India - Respective location PRI/SIP Trunk


Locations

CXHUB - India



September 19, 2026 8:39PM IST
September 19, 2026 3:09PM UTC
RESOLVED

Telco Name: TATA, Location: Mumbai The SIP Trunk is currently operational, DID series: 91220695XXXX,91 220695XXXX,91619600XXXX,9161960XXXX, Thank you for your cooperation.

September 19, 2026 7:50PM IST
September 19, 2026 2:20PM UTC
INVESTIGATING

Telco Name: TATA, Location: Mumbai The SIP Trunk is currently down, impacting the DID series: 91220695XXXX,91 220695XXXX,91619600XXXX,9161960XXXX, To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Notification II Observing CCPL_Delhi_Tata_922803*** having Intermittent connectivity issueService Disruption

Incident Status

Service Disruption


Components

India - Respective location PRI/SIP Trunk


Locations

CXHUB - India



September 19, 2026 3:00PM IST
September 19, 2026 9:30AM UTC
RESOLVED

This is to inform you that the connectivity issue with CCPL_Delhi_Tata_922803* has been resolved.

September 19, 2026 2:00PM IST
September 19, 2026 8:30AM UTC
INVESTIGATING

Telco Name: TATA, Location: Delhi This is to inform you that we are currently observing a Intermittent connectivity issue with the 922803*** series DIDs. Kindly use an alternate DID for the time being. We will keep you updated once the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Notification II Airtel trunks are down || 2246267500 | 1409716478 | 2244531760 | 2245749000Service Disruption

Incident Status

Service Disruption


Components

India - Respective location PRI/SIP Trunk


Locations

CXHUB - India



September 17, 2026 3:22PM IST
September 17, 2026 9:52AM UTC
RESOLVED

Telco Name: Airtel, Location:Mumbai The SIP Trunk is currently stable; impacted DID series: 9122462***** | 914097*****| 912244******|9122457**** Thank you for your cooperation.

September 17, 2026 3:15AM IST
September 16, 2026 9:45PM UTC
INVESTIGATING

Telco Name: Airtel, Location: Mumbai The SIP Trunk is currently down, impacting the DID series: 9122462XXXX | 914097XXXXX | 9122445XXXX | 91224574XXXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. The tentative ETR is 2 hours. Thank you for your cooperation.